Kelly Services is working closely with one of our top Medical Device customers to hire a Field Service Engineer / Biomedical Engineer for the LA territory.
Managing the Account Schedule and performing the installation, operation, repair and modification of sophisticated cardiology equipment within assigned territory.
Manage region and schedule to facilitate all aspects of technical / engineering work required to support all products supported and serviced by the customer’s technical department, responding to customer requests for emergency service and determining cause(s), troubleshooting and taking corrective action.
The Field Service Engineer provides guidance to Customers to include Doctors, Nurses, and hospital Biomedical engineers along with Field Service Specialist's and/or Representatives, and assists when customer satisfaction issues arise, devises and implements preventive maintenance programs and maintains performance and service records for equipment.
The position advises and assists in affecting design changes to improve equipment efficiency and/or reduce cost of operation, devises project plans for the installation-planning phase of new equipment and manages customer expectations on a regular basis before & after various interaction to insure customer satisfaction.
The Field Service Engineer completes all activities within the Service Management System through daily updates and documentation and assists in the processing of RMA returns.
The position requires up to 70% travel.
This contract assignment will be for 6 months, possibly longer.
The successful candidate must have reliable personal transportation to travel to local customer sites, and must be willing to travel throughout the country for training.
Product training and on-the-job training will be provided by the company.
All travel-related expenses will be reimbursed.
The pay rate will be $30.00 per hour.
Bachelor’s degree in Biomedical Engineering, Electrical Engineering, Electronics Engineering or a related field will be required.
1 – 5 year’s experience is desired, but not required. Recent graduates will be strongly considered.
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Must be legally permitted to work in the United States.
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