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Career Developers, Inc.

Systems Analyst (SaaS/Cloud)

Post Date:Oct 03, 2018Type:Full-Time
Start Date:10/3/2018Salary:
Location:US-CT-Stamford, CT Job Reference:18-00168-CM

Roles and Responsibilities of the Position:

  • Responsible for the daily operations and support of IT cloud-based applications.
  • Assume system ownership of key cloud-based systems including but not limited to SSO, Box, Zoom, accounting system, spend management system and DocuSign.
  • Communicates all changes, outages and any other cloud system impacts to Director of IT and end users.
  • Identifies areas for improvement by providing recommendations for more efficient IT/business processes within IT systems.
  • Ensures the provisioning of cost-efficient information services and systems, while anticipating developments in fields of information technology.
  • Assures that controls, procedures, and documentation are up to date and support ISO, SOX, GxP and FDA requirements for IT systems management.
  • Interface with strategic IT application and system vendors.
  • Partner with users of critical business applications to provide guidance and support.
  • Assist staff with hands-on systems management as required.
  • Assist Director of IT with the financial and SOX audit processes.
  • Act as a system administrator and expert for multiple cloud-based applications.
  • Perform UAT testing as necessary for financial and GxP systems.
  • Ensures that all documents and other IP are stored in a highly secure environment.
  • Provide web-based, in-person and classroom training to disseminate features and best practices of cloud systems to end users as needed.
  • Partner with Director of IT and business owners with vendor and system selection processes.
  • Maintain strong partnerships with system vendors to ensure the best value for the organization.

Required Qualifications and Background

  • At least 5 years of IT experience with a start-up, public and/or Biotech company.
  • Hands-on experience in IT, including help desk and end-user onboarding.
  • Experience in system administration such as user management and basic system configuration.
  • Experience in SOX and/or GxP processes.
  • Experience with cloud-based enterprise IT systems (e.g., Box, DocuSign, Veeva, Okta, Intacct, NAV).
  • Experience following and providing feedback for SOPs and policies.
  • Experience conducting training to small or large groups, and creating associated training content.
  • Hands on experience with IT security, such as recommending and applying security settings to IT systems.
  • Demonstrated analytical skills and extremely high attention to detail.
  • Demonstrated strength in oral/written communication and interpersonal skills; team player.
  • Demonstrated organizational skills.
  • Ability to multi-task and shift priorities rapidly to meet tight deadlines.
  • Good and thoughtful listener.
  • Enthusiastic, self-motivated and keen to improve processes and overcome inefficiencies.

Job Description:

Sr. Systems Analyst (SaaS/Cloud)
Location: Stamford, CT
Salary: OPEN
**Fully paid medical, dental and vision benefits! Great growing company!!**

  • Must have experience working with SaaS enterprise software, acting as a liaison between the company and the vendors, which including daily support, training, security, etc.
  • Must have any type of validation or regulation experience. GxP would be a plus.

Reporting to the Director of IT, the Cloud Systems Analyst will be responsible for administering, supporting and training end users on various SaaS cloud-based applications.

Contact Information
Career Developers, Inc.
Name: Courtney Martin
Ph: 5517774999

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