Biology Jobs .com Life Science career site  


Application Support Analyst

Post Date:Jan 16, 2018Type:Contractor
Start Date:1/2/2018Salary:$55.00
Location:US-WA-Mercer Island Job Reference:


  • Filenet BPM experience
  • Java and .net programming and SQL
  • Nice to Have: Mulesoft experience
  • Five years of relevant technical experience in a support role
  • Plus 1 year as a Level 1 support Analyst
  • Bachelors degree or specific relevant technical experience or certifications

Job Description:

Application Support Analyst long term contract in Mercer Island WA.  We can pay around $55 hour DOE.


  • Administers, analyzes, and prioritizes systems issues and negotiates a course of action for resolution
  • Supports work flow and solutions; trouble shoots user errors and supports reporting capabilities
  • Utilizes system monitoring for system availability
  • Extracts and compiles data system monitoring data to create availability scorecards and reports

Key Tasks For Level I

  • Perform research, systems analysis and design and makes recommendations to management
  • Act as a liaison between IT, users and vendors in development and maintenance of systems
  • Identify, prioritize and report system problems, changes and enhancements to proper support locations and ensure that follow up is performed
  • Perform business analysis and interview clients to determine business needs and project scope
  • Provide onsite training and support development of training documentation
  • Negotiate, and implement business objectives
  • Review data from system monitoring utilities to prepare detailed reports on system availability

Key Tasks for Level II

  • Maintain and administer system monitoring utilities
  • Run small infrastructure projects with minimal supervision
  • Independently, run technical calls and report to senior management
  • Trouble ticket resolution
  • Enhancements and modifications

Contact Information

Apply for this Job

Please help us spread the word about by telling any organization you know that hires employees with a background in biology that they can advertise their open positions online at for only $1 per day with unlimited job postings and resume database access plus their organization's profile and logo featured online. You can't beat the affordable advertising rates of Biology Jobs .com combined with the highly tartgeted traffic that your job postings will recieve compared to other online job board services.

Whether you are working on your degree, or your have completed your B.A. (bachelor of arts) B.S. ( bachelor of science ) M.S.( master of science ), M.A. ( master of arts ),or Ph.D ( doctorate of philosophy ) degree , and you are looking for a postdoctoral ( postdoc ) job, Biology Jobs .com has job openings posted online at various times for all levels of Biology Jobs from volunteer positions to postdoctoral research jobs to tenured professors, positions with top biotechnology companies and everything in between.