Although each position has its own unique duties and responsibilities, the following listing applies to all employees of the organization:
Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
Must be able to be depended upon to plan and organize work effectively and ensure its completion.
Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
Must record time at the start of the shift and at the end of the shift (and non-exempt employees must also record time out before a meal period, and when they return from a meal period).
Must have overtime approved in advance by direct supervisor (for non-exempt employees).
Must have timely communication with direct supervisor regarding late arrival, calling out sick, emergency situations, etc., as well as requesting approval for time off well in advance.
Must meet all productivity requirements in expected time frame or deadline.
Is expected to represent the organization professionally at all times.
Must be able to demonstrate initiative and strive to continually improve processes and relationships.
Knowledge, Skills & Abilities:
Associates Degree OR equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare field, preferred.)
Pharmacy Technician Certification, preferred.
Minimum of two years pharmacy experience required; retail pharmacy experience preferred.
Superior level of customer service as well as understanding the department operations.
Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand and generic names of medications, and IV dosage calculations/day supply.
Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
Proficient in data entry, verbal skills, computer skills and the ability to learn the department?s software system.
Must be a team player willing to accept and promote organizational goals and function with minimal supervision.
Ability to properly respond to common inquiries or complaints from customers, employees, or senior management.
Ability to work with mathematical concepts such as statistical inference. Ability to apply concepts such as percentages, ratios, and proportions in practical solutions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Maintain HIPAA patient confidentiality.