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Pioneer Data Systems Inc

Collections Specialist / Pharma Industry

Post Date:Apr 25, 2018Type:Full-Time
Start Date:4/16/2018Salary:
Location:US-WI-Pleasant Prairie Job Reference:RM-CLCNSP-C540
Education, Experience, Skills:
  • AS/BS with 2+ years of experience
  • Knowledge/ Experience of B2B Collections Process
  • Excellent English Communication skills – verbal as well as written
  • Good Negotiation Skills
  • Good knowledge of MS Excel & Word
  • Ability to organize and prioritize tasks
  • Detail oriented
  • Experience within an office environment with tight deadlines and targets.
  • Good understanding of the Order to Cash Cycle
  • Understanding of basic accounting practices (Accounts Receivable and Accounts Payable specifically)
  • Proficient in SAP navigational skills 
  • Familiarity with customer disputes 

Job Description:
Position Details:
  • Job Title: Collections Specialist / Pharma Industry
  • Duration: 6 months contract, extendable up to 18 months
  • Location: Pleasant Prairie, WI, 53158

  • Client has the right-to-hire you as a permanent employee at any time during or after the end of contract.
  • You may participate in the company group medical insurance plan which includes medical and vision care.

Job Description:
  • Manage a collections portfolio maintaining strong customer centricity.
  • Influence prompt payment by contacting customers with past due balances, through telephone calls, emails and faxes. 
  • Identify and escalate customer disputes related to invoice and/or short-payments in a timely manner. 
  • Identify and resolve timely any customer requests in relation to Accounts Receivable
  • Communicate with Accounts Receivable Manager on “difficult to collect" items.
  • Communicate with other department (Credit, Sales and Customer Service) in order to resolve payment issues.
  • Document all customer contact details in SAP
  • Address orders on credit hold and accounts over credit limit
  • Develop and negotiate payment plans or other solutions on past due accounts as needed. 

Contact Information
Pioneer Data Systems Inc
Name: Rebecca Manwani
Ph: (732) 947-3456

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