To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Previous home health experience highly preferred.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
As a member of the office team this position works closely with the Field Service Supervisor and Customer Service Representative, and is responsible for critical daily administrative, scheduling, and data entry duties that maintain the operations of the agency. The focus of the work is to facilitate the assignment of nurses, therapists, and other clinicians to insure that patients receive the care and services ordered. Practices the First Choice mission by providing the highest quality home health care and supplemental staffing services available and demonstrates the values of quality customer service, integrity, respect, and fiscal responsibility. Reports to supervisor any circumstances that negatively affect the health, safety, or well-being of clients, staff, or agency supplies and equipment.